Remove Hello New User Pop Up “Virus”

This article was created to help you completely remove Hello New User Pop Up “Virus” from the computer.


Name Hello, New User Virus Popup
Type Adware/Browser Hijacker hybrid
Danger Level Medium. the program causing this is one of the most
pesky contemporary adware applications nowadays.
It is not unlikely either it or something it installed can record
your passwords and accounts – including your bank
credentials and personal information.
Symptoms Random Pop-ups appearing with the message Hello, New User.
Very Intrusive and annoying Advertisement pop-ups on any browser page.
Distribution Method Bundled with free software, spam emails and
phishing alerts.
Detection Tool Malware and Adware are constantly
changing, since they actively try to deceive you.
 Use this
professional scanner
 to make sure
you find all files related to the infection.

Please, have in mind that SpyHunter’s malware scanner is free. however, to use the removal functionality you will need to purchase its full version.

Hello New User Pop Up Virus is a malicious, mischievous adware application, which promotes spam and whose appearance leads to an abundance of problems. It appears that it is very stubborn to remove and there are numerous reports that it is related to the famous DNS-Unlocker. If you try to browse the web and find yourself redirected to Hello New User Pop Up, it is a clear sign of trouble. The page popping up is a clear indication that your system was invaded by a malicious tool, which is now going to force this page upon you incessantly. Oh, yes. You better get used to seeing it as it will greet you each time you try to go online. As this disturbance will occur quite often and without fail, soon after it starts making an appearance, you’ll begin to experience regular system crashes and a slower PC performance. And, those are just some of the “perks” brought upon you by the continuous presence of this website. But they’re just the tip of the iceberg. Not only will be page vexatiously show up so frequently and plague your browsing, but it will also place your system’s and your well-being in grave jeopardy. The site is used to promote spam, and there are many adware applications, which take advantage of that, and use the page as a means to slither into your system. Make no mistake! Adware’s advances WILL be successful, and you WILL get stuck with hazardous programs of that kind. And, once adware settles in your PC, brace yourself for issues as they’ll come by the dozens. Do yourself a favor, and avoid all the time and energy of dealing with the problems the Hello New User Pop Up appearance will inevitably lead to. As soon as it pops up for the first time, identify the malevolent tool that’s behind it, locate where it’s hiding, and delete it. You won’t regret it.


How did I get infected with?

Hello New User Pop Up Virus only promotes adware. It doesn’t install it on your computer. You do that all on your own. How? Well, adware programs are sneaky and deceptive. They trick you into approving their installs without you even realizing it. More often than not, they slither in by hiding behind freeware as it provides possibly the easiest access point to your computer. That’s because most users don’t pay nearly as enough attention as they should during its installation process. They rush and don’t even bother reading the terms and conditions. Instead, they agree to all of them and pray for the best. That’s a horrendous idea. One, which results in adware invading your computer. Other preferred methods of infiltration include the use of spam email attachments, corrupted links, or sites, as well as pretending to be a fake update. If you wish to keep adware applications away from your computer, start by keeping the Hello New User Pop Up page away from your computer. Also, try to remember that haste, naivety, and distraction don’t lead to anything good while a little extra attention goes a long way.

Why are these ads dangerous?

Each time you try to use your browser, Hello New User Pop Up will pop up and interrupt you. This little disturbance may seem harmless, and nothing more than merely annoying. But don’t dismiss it so quickly! It’s so much more, and it hides great dangers. To allow it to continue to interrupt you browsing incessantly, would be ludicrous and a decision you’ll most certainly regret. Why? Well, for one, pretty soon after its first popping up, the page’s appearance will lead to the installation of adware applications. It’s inevitable, utterly unavoidable. So, to permit it to pop up is equivalent to agree to install adware on your PC. It’s as simple as that. It’s not even a question of “if” such tools will slither into your system, it’s a matter of “when”. And, once they do, brace yourself for trouble. First, you’ll be forced to endure a never-ending bombardment of pop-up ads each time you try to go online. That’s the beginning of your grievances. Then, you’ll be forced to endure a slower computer performance and frequent system crashes. What’s more, you’ll also be subjected to both a severe malware threat and a grave security risk. When you take all of these issues into consideration, do you honestly believe it’s worth allowing Hello New User Pop Up to continue popping up? Do what’s best for you, and remove the malware that’s forcing the site upon you as soon as you possibly can. You have much to lose by allowing it to stay, and everything to gain by deleting it. Think of that when you’re making your decision.

How Can I Remove Hello New User Pop Up Ads?

WARNING! Stopping the wrong file or deleting the wrong registry key may damage your system irreversibly.
If you are feeling not technical enough you may use Spyhunter Professional Virus Removal Tool. However, only the Scanner is FREE, in order to remove the Hello New User Virus completely you need to purchase full version.
>>Download SpyHunter – a professional scanner and remover.

If you feel technical enough you may proceed with Manual Virus Removal

If you perform exactly the steps below you should be able to remove the Hello New User Pop Up infection. Please, follow the procedures in the exact order. Please, consider to print this guide or have another computer at your disposal. You will NOT need any USB sticks or CDs.

STEP 1: Stop the malicious process using Windows Task Manager

  • Open your task Manager by pressing CTRL+SHIFT+ESC keys simultaneously
  • Locate the process of the ransomware. Have in mind that this is usually a random generated file.
  • Before you kill the process, type the name on a text document for later reference.


  • Locate any suspicious processes associated with the Virus.
  • Right click on the process
  • Open File Location
  • End Process
  • Delete the directories with the suspicious files.
  • Have in mind that the process can be hiding and very difficult to detect

STEP 2: Reveal Hidden Files

  • Open any folder
  • Click on “Organize” button
  • Choose “Folder and Search Options”
  • Select the “View” tab
  • Select “Show hidden files and folders” option
  • Uncheck “Hide protected operating system files”
  • Click “Apply” and “OK” button

STEP 3: Locate the Virus startup location

  • Once the operating system loads press simultaneously the Windows Logo Button and the R key.


Depending on your OS (x86 or x64) navigate to:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run] or
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] or

  • and delete the display Name: [RANDOM]

delete backgroundcontainer

  • Then open your explorer and navigate to:

Navigate to your %appdata% folder and delete the executable.

You can alternatively use your msconfig windows program to double check the execution point of the virus. Please, have in mind that the names in your machine might be different as they might be generated randomly, that’s why you should run any professional scanner to identify malicious files.

STEP 4 : Uninstall unknown programs from Your Computer

Simultaneously press the Windows Logo Button and then “R” to open the Run Command

Type “Appwiz.cpl

Locate the any unknown program and click on uninstall/change. To facilitate the search you can arrange the programs by date. review the most recent installed programs first. In general you should remove all unknown programs.

STEP 5 : Remove add-ons and extensions from Chrome, Firefox or IE

Remove from Google Chrome

  • In the Main Menu, select Tools—> Extensions
  • Remove any unknown extension by clicking on the little recycle bin
  • If you are not able to delete the extension then navigate to C:\Users\”computer name“\AppData\Local\Google\Chrome\User Data\Default\Extensions\and review the folders one by one.
  • Reset Google Chrome by Deleting the current user to make sure nothing is left behind

  • If you are using the latest chrome version you need to do the following
  • go to settings – Add person

  • choose a preferred name.


  • then go back and remove person 1
  • Chrome should be malware free now

Remove from Mozilla Firefox

  • Open Firefox
  • Press simultaneously Ctrl+Shift+A
  • Disable and remove any unknown add on
  • Open the Firefox’s Help Menu


  • Then Troubleshoot information
  • Click on Reset Firefox

Remove from Internet Explorer

  • Open IE
  • On the Upper Right Corner Click on the Gear Icon
  • Go to Toolbars and Extensions
  • Disable any suspicious extension.
  • If the disable button is gray, you need to go to your Windows Registry and delete the corresponding CLSID
  • On the Upper Right Corner of Internet Explorer Click on the Gear Icon.
  • Click on Internet options


  • Select the Advanced tab and click on Reset.


  • Check the “Delete Personal Settings Tab” and then Reset


  • Close IE

STEP 6: Make sure your Windows HOSTS file is clean

  • open your explorer and Navigate to %windir%/system32/Drivers/etc/host

If you are hacked, there will be foreign IPs addresses connected to you at the bottom. Take a look below:


If you are uncertain about the IPs below “Localhost” contact us in out google+ profile and we will try to help you.

STEP 7: Check your internet connection settings

  1. Right-click on the active Network Adapter, Click on Properties
  2. Navigate to Internet Protocol Version 4 (ICP/IP), click Properties.
  3. Click on Advanced and then navigate to the DNS TAB. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.


Double check your proxy settings as the malware is capable of modifying them.

Attention! this can break your internet connection. Before you change your DNS settings to use Google Public DNS for example, be sure to write down the current server addresses on a piece of paper.

To fix the damage done by the virus  you need to do the following.

  • Click the Windows Start button to open the Start Menu, type control panel in the search box and select Control Panel in the results displayed above.
  • go to Network and Internet
  • then Network and Sharing Center
  • then Change Adapter Settings
  • Right-click on your active internet connection and click properties. Under the Networking tab, find Internet Protocol Version 4 (TCP/IPv4). Left click on it and then click on properties. Both options should be automatic! By default it should be set to “Obtain an IP address automatically” and the second one to “Obtain DNS server address automatically!” If they are not just change them, however if you are part of a domain network you should contact your Domain Administrator to set these settings, otherwise the internet connection will break!!!

STEP 8: Check your Scheduled Tasks

  • Open your windows task scheduler and delete any suspicious program. Usually, adware applications hide their droppers in here. Even if you remove the whole infection from the system files – the dropper will regenerate everything and the nightmare will start again.

uninstall Smdmf.dll

Step 9: Check for Hello New User Pop Up Virus Leftovers

To make sure manual removal is successful, we recommend to use a free scanner of any professional antimalware program to identify any registry leftovers or temporary files and to prevent this from happening again.

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