Remove Ransomware

How to Remove Ransomware?

Reader recently start to report the following message being displayed when they boot their computer:

Attention!!! To restore information email, technical support send 3 encrypted files or

Ransomware is the biggest cyber pest at the moment. Hackers keep on tirelessly working on new infections of this type. Do you know why? Because ransomware is aiming directly at your bank account. While other infections use more subtle ways to steal your money, ransomware is pretty straightforward. It uses a complicated encrypting cipher in order to lock your personal files. Then it demands a certain ransom in Bitcoin in exchange for some bogus decryption key. Ransomware attempts to blackmail you. And, if you give into your panic and despair for just a moment, you will fall victim to hackers’ fraud. Thus, don’t take any unnecessary chances with the virus you’re now stuck with. Take care of your PC instead and uninstall the parasite. What’s currently harassing you is a new version of Troldesh/Shade Ransomware. This particular virus adds the extension to your data. It’s very similar to the infamous Vegclass Ransomware. And it turns all your files into useless gibberish. As we mentioned, ransomware-type infections are notoriously harmful and problematic. This program firstly scans your PC system. It searches for private files. Unfortunately, it finds them all. Once the virus locates your data, encryption begins. As mentioned already, ransomware utilizes a complex encrypting algorithm. It changes the target files’ format. By renaming your data, this parasite makes it practically unusable. Your computer won’t be able to recognize that bizarre new file format. Ultimately, you won’t be able to use your files. Pictures and music and favorite videos and even Microsoft Office documents. The parasite locks it all. This nuisance encrypts a huge percentage of the private files you have. Obviously, some incredibly important and precious data might get encrypted as well. This is what makes ransomware so dreaded. These infections are not only devastating and aggressive but cunning as well. While encrypting your data, the virus creates detailed payment instructions. It does so because this is a scam. Your files are now infected so you could be manipulated into paying a ransom. You see, many people tend to panic when they notice such sudden, unauthorized changes. This is what hackers are aiming for. They are playing mind games with you in order to extort money. According to the ransom note, you have to use the email addresses to contact hackers. Don’t even consider it. Even though crooks promise you a decryptor, that’s a lie. Cyber criminals don’t have the habit to follow the rules, even the rules they invent. Stay away from their questionable email address and tackle the parasite ASAP.

How did I get infected with?

The virus obviously got installed behind your back. Most people wouldn’t  download such a vicious infection voluntarily. Hence, this pest sneaked in without any permission or authorization. How exactly did that happen? The most likely scenario is that you clicked open some malicious email. Keep in mind that spam messages and email-attachments are extremely unreliable. More often than not, they distribute malware online. Unless you’re willing to install parasites, you’ll be careful. A single careless click might cause you quite a headache. Avoid messages from unknown senders and be cautious. Also, some viruses get bundles with safe programs. Keep in mind that freeware and shareware bundling are very popular virus infiltration techniques. In addition, ransomware often gets installed with the help of Trojan horses. Other methods involve corrupted torrents and executables, third-party pop-up ads, unverified websites, etc. Pay attention online and always watch out for potential intruders.


Why is dangerous?

You should never attempt to negotiate with hackers. This is a battle you can’t win. Crooks are relying on your anxiety so do the exact opposite of what they want. Do not pay the ransom. You can find hackers’ payment instructions in all folders that contain encrypted files. As you could imagine, those are quite a lot of folders. Crooks are the ones who denied you access to your files in the first place. They cannot be trusted and they certainly don’t deserve your money. Ransomware is a clever cyber fraud; if you pay, you fall right into the trap. Instead of sponsoring the criminals who encrypted you private information, uninstall their virus. To do so manually, please follow our comprehensive removal guide. You will find it down below. Removal Instructions

STEP 1: Kill the Malicious Process

STEP 2: Reveal Hidden Files

STEP 3: Locate Startup Location

STEP 4: Recover Encrypted Files

STEP 1: Stop the malicious process using Windows Task Manager

  • Open your task Manager by pressing CTRL+SHIFT+ESC keys simultaneously
  • Locate the process of the ransomware. Have in mind that this is usually a random generated file.
  • Before you kill the process, type the name on a text document for later reference.


  • Locate any suspicious processes associated with encryption Virus.
  • Right click on the process
  • Open File Location
  • End Process
  • Delete the directories with the suspicious files.
  • Have in mind that the process can be hiding and very difficult to detect

STEP 2: Reveal Hidden Files

  • Open any folder
  • Click on “Organize” button
  • Choose “Folder and Search Options”
  • Select the “View” tab
  • Select “Show hidden files and folders” option
  • Uncheck “Hide protected operating system files”
  • Click “Apply” and “OK” button

STEP 3: Locate encryption Virus startup location

  • Once the operating system loads press simultaneously the Windows Logo Button and the R key.


Depending on your OS (x86 or x64) navigate to:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run] or
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] or

  • and delete the display Name: [RANDOM]

delete backgroundcontainer

  • Then open your explorer and navigate to:

Navigate to your %appdata% folder and delete the executable.

You can alternatively use your msconfig windows program to double check the execution point of the virus. Please, have in mind that the names in your machine might be different as they might be generated randomly, that’s why you should run any professional scanner to identify malicious files.

STEP 4: How to recover encrypted files?

  • Method 1: The first and best method is to restore your data from a recent backup, in case that you have one.

windows system restore

  • Method 2: File Recovery Software – Usually when the ransomware encrypts a file it first makes a copy of it, encrypts the copy, and then deletes the original. Due to this you may try to use file recovery software to recover some of your original files.
  • Method 3: Shadow Volume Copies – As a last resort, you can try to restore your files via Shadow Volume Copies. Open the Shadow Explorer part of the package and choose the Drive you want to recover. Right click on any file you want to restore and click Export on it.

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