BoxBob “Virus” Removal (for Chrome/FF/IE)

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For their popularity, Google Chrome, Mozilla Firefox and Internet Explorer are often “victims” of ad-supported programs. Such is the case with BoxBob. This piece of software has entered your machine unnoticed and infected your web browser. At first, you won’t notice anything out of the ordinary. A bit more ads maybe. But this will be all. However, given enough time, this application will turn your browsing experience into a living nightmare. It will flood you with advertisements. Not just ad banners. Pop-up windows will appear right under the cursor of your mouse, some random text will be turned into hyperlinks, new tabs will open randomly and, of course, you will be constantly redirected to shady websites. Your ad-blocking software will not be able to stop this ad invasion. Soon, your screen will be covered in adverts. Coupons, great deals and discounts will appear everywhere. Including on websites that used to be ad-free. Well, those sites are still ad-free, it is the adware that forces advertisements on them. And this is not the end of the torture. Your computer will become extremely slow. BoxBob is working on your CPU and uses a lot of RAM. The more advertisements you see, the slower your PC will become. To stop this, you must remove this malicious application. Follow our guide to do it manually, or use a trustworthy anti-virus program for automatic removal.

remove BoxBob

How did I get infected with?

BoxBob is a real program that was installed on your machine. It did not appear as if by magic. Someone installed it. And this person was you. You have no one to blame. Your carelessness is the reason why you are suffering now. But don’t be too harsh on yourself. BoxBob deceived you. To be installed on your computer, it needs your permission. However, its developers have found a way to trick you into giving such permissions without realizing what is going on. The malicious utility was probably a part of a bundle you have downloaded and installed. The so-called freeware bundling method is quite popular nowadays. Developers would attach extra programs to the installation files of many free programs. Once you start their installation, you would be asked which method you prefer. The standard/fast installation method or the advanced one. Even though it’s the recommended option, the standard installation wizard hides potential risk. It is completely automated. Once you initiate it, you will not have control over it. Everything that has come in the bundle will be installed without further ado. You can prevent this. Use the custom installation. This process is not complicated. Don’t trust anyone who says otherwise. It is a simple step-by-step installation wizard. Just like the standard one. Yet, only under the custom wizard can you deny the installation of all additional programs that come along. Don’t hesitate to do so. These third party applications can never be trusted. Furthermore, if you truly needed such tools, you would have downloaded them by yourself.

Why is this dangerous?

Every ad you see hides potential danger. Adware applications are often used by hackers for spreading malicious content. If you click on a corrupted ad, you will be redirected to an infected website. There, a drive-by download will be executed. Such downloads start without the user’s interaction and are almost completely invisible to the user. One click is all it takes for a malicious virus to be downloaded to your device. So, try not to click on ads while BoxBob remains active on your computer. Well, it is easier said than done, though. The malicious app will try to trick you into clicking on advertisements. At the most unexpected times, it will open a pop-up window right under the cursor of your mouse. And that is not all. BoxBob has more tricks up its sleeve. Have you noticed that all advertisements you’ve seen lately are somehow related to your interests? This is so because the adware knows what you are searching for. This malicious utility is constantly spying on you. Yes, that is right. It monitors your online activities and uses the collected data to select ads especially for you. Thus, for example, if you entered “sneakers” into some search engine, the adware will bombard you with tons of ads for similar items. This tool jeopardizes your security. It can “see” everything you do online. Including which websites you visit and, unfortunately, your usernames and passwords. The thing is, BoxBob will not keep this data for itself. It will make it available for sale to third parties. And, anyone can be that third party. It may be some desperate marketing agent or a dangerous hacker. Don’t risk your security. Track this intruder down and delete it on the spot!

How to Remove BoxBob virus

The BoxBob infection is specifically designed to make money to its creators one way or another. The specialists from various antivirus companies like Bitdefender, Kaspersky, Norton, Avast, ESET, etc. advise that there is no harmless virus.

If you perform exactly the steps below you should be able to remove the BoxBob infection. Please, follow the procedures in the exact order. Please, consider to print this guide or have another computer at your disposal. You will NOT need any USB sticks or CDs.

WARNING! Stopping the wrong file or deleting the wrong registry key may damage your system irreversibly.
If you are feeling not technical enough just use Spyhunter Professional Malware Removal Tool to deal with the problem!
>>Download SpyHunter – a Professional Remover.

Please, keep in mind that SpyHunter’s scanner tool is free. To remove the BoxBob infection, you need to purchase its full version.

STEP 1: Track down BoxBob in the computer memory

STEP 2: Locate BoxBob startup location

STEP 3: Delete BoxBob traces from Chrome, Firefox and Internet Explorer

STEP 4: Undo the damage done by the virus

STEP 1: Track down BoxBob in the computer memory

  • Open your Task Manager by pressing CTRL+SHIFT+ESC keys simultaneously
  • Carefully review all processes and stop the suspicious ones.


  • Write down the file location for later reference.

Step 2: Locate BoxBob startup location

Reveal Hidden Files

  • Open any folder
  • Click on “Organize” button
  • Choose “Folder and Search Options”
  • Select the “View” tab
  • Select “Show hidden files and folders” option
  • Uncheck “Hide protected operating system files”
  • Click “Apply” and “OK” button

Clean BoxBob virus from the windows registry

  • Once the operating system loads press simultaneously the Windows Logo Button and the R key.


  • A dialog box should open. Type “Regedit”


Depending on your OS (x86 or x64) navigate to:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run] or
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] or

  • and delete the display Name: [RANDOM]

delete backgroundcontainer

  • Then open your explorer and navigate to: %appdata% folder and delete the malicious executable.

Clean your HOSTS file to avoid unwanted browser redirection

Navigate to %windir%/system32/Drivers/etc/host

If you are hacked, there will be foreign IPs addresses connected to you at the bottom. Take a look below:


STEP 3 : Clean BoxBob traces from Chrome, Firefox and Internet Explorer

  • Open Google Chrome

  • In the Main Menu, select Tools then Extensions
  • Remove the BoxBob by clicking on the little recycle bin
  • Reset Google Chrome by Deleting the current user to make sure nothing is left behind

disable BoxBob from chrome

  • Open Mozilla Firefox

  • Press simultaneously Ctrl+Shift+A
  • Disable the unwanted Extension
  • Go to Help
  • Then Troubleshoot information
  • Click on Reset Firefox

remove BoxBob from firefox

  • Open Internet Explorer

  • On the Upper Right Corner Click on the Gear Icon
  • Click on Internet options
  • go to Toolbars and Extensions and disable the unknown extensions
  • Select the Advanced tab and click on Reset

remove BoxBob from ie

  • Restart Internet Explorer

Step 4: Undo the damage done by BoxBob

This particular Virus may alter your DNS settings.

Attention! this can break your internet connection. Before you change your DNS settings to use Google Public DNS for BoxBob, be sure to write down the current server addresses on a piece of paper.

To fix the damage done by the virus you need to do the following.

  • Click the Windows Start button to open the Start Menu, type control panel in the search box and select Control Panel in the results displayed above.
  • go to Network and Internet
  • then Network and Sharing Center
  • then Change Adapter Settings
  • Right-click on your active internet connection and click properties. Under the Networking tab, find Internet Protocol Version 4 (TCP/IPv4). Left click on it and then click on properties. Both options should be automatic! By default it should be set to “Obtain an IP address automatically” and the second one to “Obtain DNS server address automatically!” If they are not just change them, however if you are part of a domain network you should contact your Domain Administrator to set these settings, otherwise the internet connection will break!!!

You must clean all your browser shortcuts as well. To do that you need to

  • Right click on the shortcut of your favorite browser and then select properties.


  • in the target field remove BoxBob argument and then apply the changes.
  • Repeat that with the shortcuts of your other browsers.
  • Check your scheduled tasks to make sure the virus will not download itself again.

How to Permanently Remove BoxBob Virus (automatic) Removal Guide

Please, have in mind that once you are infected with a single virus, it compromises your system and let all doors wide open for many other infections. To make sure manual removal is successful, we recommend to use a free scanner of any professional antimalware program to identify possible registry leftovers or temporary files.

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