Ransom Virus Removal

How to Remove Ransomware?

This year the hackers are working hard on their crypto-viruses. is the newest member of the ransomware family. This malicious tool is responsible for numerous infections around the world. The parasite is working like most members of its family. It sneaks into your machine and encrypts all your personal files. This means that you can see your files but you can’t open or use them. The virus adds the .id-<_&gt;.[].wallet file extension to all encrypted files. Once the file encryption process is complete, the ransomware will notify you about its presence. It will drop a ransom note. To decrypt your personal files, the hackers demand a hefty ransom. In exchange, they will send you a decryption key. This is a popular scheme. The ransom note contains information about what had happened to your files. However, it is presented in a way that will scare the victims and make them act impulsively. Take your time. Don’t rush. You are dealing with criminals. You can’t expect them to play fair. The ransomware uses a combination of RSA and AES encryption algorithms. Unfortunately, there is no way to crack this code just yet. However, security researchers are working on it. Yet, if you have a system backup, you can use it to restore your files for free. There is a catch, of course. The ransomware deletes all shadow copies of your system. Only backups saved on external memory can save you.

How did I get infected with?

The ransomware appeared as if by magic. Yet, if you knew what to look for, you wouldn’t think so. This parasite relies on spam messages to spread itself. The scheme is simple. You receive an email from an organization. It can be anyone. It can be your bank, office supplier, anyone. The email will contain logos and stamps. It will look legit. You will be lured into downloading an attached file. Don’t do it. Not before you check the sender’s contacts. Scammers attach corrupted documents. If you download such a file, a virus will infect your device. To verify the sender, you can simply enter the questionable email address into a search engine. If it was used for shady business, someone must have complained online. This is just the first step. And it is not efficient enough. If you are a part of the firs wave of spam emails, there may not be evidence online. Therefore, proceed to step two. If the email is from a company, go to their official website. You can find their authorized email addresses there. Compare them with the one you have received a letter from. If they don’t match, delete the spam message immediately. Even today, companies will use an official way to contact you. Emails are used mostly for marketing purposes. Scammers depend on your negligence. If you suspect that something is wrong, there probably is a good reason for that. Stay on the safe side. Always delete suspicious emails. Other ransomware distribution methods include torrents, freeware bundling, and corrupted links. Your caution can prevent infections. In addition, keep your anti-virus software up to date. After all, It is your last defense wall.


Why is dangerous?

The ransomware holds your files as hostages. It demands money to recover your own files. This is extremely obnoxious. The hackers behind this virus are blackmailing you. They want the ransom paid in Bitcoins. This currency cannot be tracked down. Therefore, if something happens, the hackers “forget” to contact you, or the decryption key is not working, you can’t ask for a refund. The chances are, something will go wrong. You are dealing with criminals. Never forget that. You can’t win a game against them. Even if you pay the ransom and restore your files the virus will remain active on your machine. It will re-encrypt your newly restored files. How many times are you willing to pay for your documents? We recommend against paying the ransom. You should never negotiate with criminals. These people will use the money to further develop their malicious programs. It is up to us, the users, to put an end to this terror. Removal Instructions

STEP 1: Kill the Malicious Process

STEP 2: Reveal Hidden Files

STEP 3: Locate Startup Location

STEP 4: Recover Encrypted Files

STEP 1: Stop the malicious process using Windows Task Manager

  • Open your task Manager by pressing CTRL+SHIFT+ESC keys simultaneously
  • Locate the process of the ransomware. Have in mind that this is usually a random generated file.
  • Before you kill the process, type the name on a text document for later reference.


  • Locate any suspicious processes associated with encryption Virus.
  • Right click on the process
  • Open File Location
  • End Process
  • Delete the directories with the suspicious files.
  • Have in mind that the process can be hiding and very difficult to detect

STEP 2: Reveal Hidden Files

  • Open any folder
  • Click on “Organize” button
  • Choose “Folder and Search Options”
  • Select the “View” tab
  • Select “Show hidden files and folders” option
  • Uncheck “Hide protected operating system files”
  • Click “Apply” and “OK” button

STEP 3: Locate encryption Virus startup location

  • Once the operating system loads press simultaneously the Windows Logo Button and the R key.


Depending on your OS (x86 or x64) navigate to:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run] or
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] or

  • and delete the display Name: [RANDOM]

delete backgroundcontainer

  • Then open your explorer and navigate to:

Navigate to your %appdata% folder and delete the executable.

You can alternatively use your msconfig windows program to double check the execution point of the virus. Please, have in mind that the names in your machine might be different as they might be generated randomly, that’s why you should run any professional scanner to identify malicious files.

STEP 4: How to recover encrypted files?

  • Method 1: The first and best method is to restore your data from a recent backup, in case that you have one.

windows system restore

  • Method 2: File Recovery Software – Usually when the ransomware encrypts a file it first makes a copy of it, encrypts the copy, and then deletes the original. Due to this you may try to use file recovery software to recover some of your original files.
  • Method 3: Shadow Volume Copies – As a last resort, you can try to restore your files via Shadow Volume Copies. Open the Shadow Explorer part of the package and choose the Drive you want to recover. Right click on any file you want to restore and click Export on it.

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