How to Remove Virus (Chrome/Firefox/Edge)

Can’t Remove ads? This page includes detailed Removal instructions! is fraudulent website that asks users to verify their human status while disguising itself as a captcha verification service. Your default search engine might have been changed, and you might have been sent to if your browser has been taken over by Trovi Search. This hijacking is the result of a Browser Helper Object called Trovi Search, which has the ability to change your browser’s settings and put itself as the default startup page. Whatever browser you use, including Internet Explorer, Safari, Google Chrome, Mozilla Firefox, and Opera, can be taken over by Trovi Search. Adaware Protect is available for download if you want to keep your homepage safe. Conduit Ltd built the website, but owing to constraints, ClientConnect Ltd is currently in charge of running it. This website injects itself into users’ web browsers and is frequently made available through the sneaky software marketing technique known as “bundling,” which allows it to be downloaded together with other freebies. Trovi Search is hence categorized as a potentially harmful software. The apps from this company can be particularly annoying because they also set up a program called Search Protect, which prevents any attempts to modify the default search engine and homepage for Internet browsers. You should always select custom installation while downloading freeware to prevent installing browser hijackers like Trovi Search. Trovi Search will start showing adverts and sponsored links in your search results as soon as it has entered your browser. In order to keep track of your search history and cookies, it may also install toolbars, extensions, and plug-ins on your browser. Thus, based on your preferences, advertising can be displayed on your computer using a collection of your search terms. By using this possibly intrusive program on your web browsers, you run the risk of identity theft and privacy problems. Although appearing trustworthy and redirecting users to, was developed for the aim of monetization and advertising. As a result, indiscriminately downloading and installing freeware might lead to adware infections.

Here is a screenshot of the website:

remove browser hijacker


How did I get infected with?

Trovi Search can be installed on your computer when you download and install freeware or shareware from the Internet. Frequently, users unintentionally consent to installing it during the installation process when it is packed with other free software. This is due to the widespread usage of “bundling,” a dubious software marketing technique, in the distribution of Trovi Search. Users might not be aware that they have accepted to install Trovi Search because it may be offered as an optional or recommended software installation during the installation of freeware or shareware. Trovi Search frequently comes with secure and reliable software, however users should exercise caution when installing any free software and should always select custom installation to prevent unauthorized software installs. Infected downloads, spam emails, and malicious websites can all be used to spread Trovi Search. Users should exercise caution when downloading or installing software from the Internet and always keep their antivirus and anti-malware software up to date in order to prevent getting infected with Trovi Search and other malware. To stop pop-ups and automatic downloads, it is also a good idea to use a reliable ad-blocking extension on your web browser.

Why is having dangerous?

Having on your computer can be dangerous because it is a browser hijacker that can cause a number of issues. Once installed, Trovi Search can change your browser settings and take control of your homepage, default search engine, and new tab page. This can make it difficult for you to access your preferred websites and search engines. Trovi Search can also display unwanted ads and sponsored links in your search results. This can be very annoying and can lead to unwanted websites. Trovi Search can also install plug-ins, extensions, and toolbars in your browser, which can track your online activity, collect personal information, and expose you to privacy risks and identity theft.

How to Remove virus

The infection is specifically designed to make money to its creators one way or another. The specialists from various antivirus companies like Bitdefender, Kaspersky, Norton, Avast, ESET, etc. advise that there is no harmless virus.

If you perform exactly the steps below you should be able to remove the infection. Please, follow the procedures in the exact order. Please, consider to print this guide or have another computer at your disposal. You will NOT need any USB sticks or CDs.

STEP 1: Track down in the computer memory

STEP 2: Locate startup location

STEP 3: Delete traces from Chrome, Firefox and Internet Explorer

STEP 4: Undo the damage done by the virus

STEP 1: Track down in the computer memory

  • Open your Task Manager by pressing CTRL+SHIFT+ESC keys simultaneously
  • Carefully review all processes and stop the suspicious ones.


  • Write down the file location for later reference.

Step 2: Locate startup location

Reveal Hidden Files

  • Open any folder
  • Click on “Organize” button
  • Choose “Folder and Search Options”
  • Select the “View” tab
  • Select “Show hidden files and folders” option
  • Uncheck “Hide protected operating system files”
  • Click “Apply” and “OK” button

Clean virus from the windows registry

  • Once the operating system loads press simultaneously the Windows Logo Button and the R key.


  • A dialog box should open. Type “Regedit”


Depending on your OS (x86 or x64) navigate to:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run] or
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] or

  • and delete the display Name: [RANDOM]

delete backgroundcontainer

  • Then open your explorer and navigate to: %appdata% folder and delete the malicious executable.

Clean your HOSTS file to avoid unwanted browser redirection

Navigate to %windir%/system32/Drivers/etc/host

If you are hacked, there will be foreign IPs addresses connected to you at the bottom. Take a look below:


STEP 3 : Clean traces from Chrome, Firefox and Internet Explorer

  • Open Google Chrome

  • In the Main Menu, select Tools then Extensions
  • Remove the by clicking on the little recycle bin
  • Reset Google Chrome by Deleting the current user to make sure nothing is left behind

disable from chrome

  • Open Mozilla Firefox

  • Press simultaneously Ctrl+Shift+A
  • Disable the unwanted Extension
  • Go to Help
  • Then Troubleshoot information
  • Click on Reset Firefox

remove from firefox

  • Open Internet Explorer

  • On the Upper Right Corner Click on the Gear Icon
  • Click on Internet options
  • go to Toolbars and Extensions and disable the unknown extensions
  • Select the Advanced tab and click on Reset

remove from ie

  • Restart Internet Explorer

Step 4: Undo the damage done by

This particular Virus may alter your DNS settings.

Attention! this can break your internet connection. Before you change your DNS settings to use Google Public DNS for, be sure to write down the current server addresses on a piece of paper.

To fix the damage done by the virus you need to do the following.

  • Click the Windows Start button to open the Start Menu, type control panel in the search box and select Control Panel in the results displayed above.
  • go to Network and Internet
  • then Network and Sharing Center
  • then Change Adapter Settings
  • Right-click on your active internet connection and click properties. Under the Networking tab, find Internet Protocol Version 4 (TCP/IPv4). Left click on it and then click on properties. Both options should be automatic! By default it should be set to “Obtain an IP address automatically” and the second one to “Obtain DNS server address automatically!” If they are not just change them, however if you are part of a domain network you should contact your Domain Administrator to set these settings, otherwise the internet connection will break!!!

You must clean all your browser shortcuts as well. To do that you need to

  • Right click on the shortcut of your favorite browser and then select properties.


  • in the target field remove argument and then apply the changes.
  • Repeat that with the shortcuts of your other browsers.
  • Check your scheduled tasks to make sure the virus will not download itself again.

How to Permanently Remove Virus (automatic) Removal Guide

Please, have in mind that once you are infected with a single virus, it compromises your system and let all doors wide open for many other infections. To make sure manual removal is successful, we recommend to use a free scanner of any professional antimalware program to identify possible registry leftovers or temporary files.