Remove Trojan-Ransom.Win32.Rack.Am

If you are seeing “All Your Files Was Encrypted” message – you are infected with a serious virus!

Trojan-Ransom.Win32.Rack.Am is a nasty Trojan infection that can seriously damage your system. Once installed, this virus will add its executable files and will make changes to Windows registry files so that it starts running automatically every time you turn your PC on. It will act silently, so you will not realize there is an infection on your system until you start noticing the results of its activity. Since Trojan-Ransom.Win32.Rack.Am will consume many of your system’s resources, your computer will significantly slow down and frequent system crashes may occur. Other problems will arise as well, which is why you should get rid of Trojan-Ransom.Win32.Rack.Am immediately.

How did I get infected with?

Trojan-Ransom.Win32.Rack.Am can enter your system using all kinds of deceptive distribution methods. It can get installed automatically when you visit corrupted web pages and view the content on them, for example videos, links, etc. Also, when you download software from unknown sources, you are also likely to get infected with Trojans or other less severe intruders. Another way Trojan-Ransom.Win32.Rack.Am is distributed is attached to spam emails. It does not matter how you got infected with the Trojan virus, it is more important to know why it happened. The answer is simple, your unsafe actions on the web combined with a badly maintained system led to infecting your PC with the malicious virus.

Why is this Dangerous?

There are many reasons why Trojan-Ransom.Win32.Rack.Am should not remain on your computer, and none of them is minor. The main and most disturbing one is not that it will worsen the performance of your PC, but that it will serve as gateway for other infections targeted at your system. Trojan-Ransom.Win32.Rack.Am will assist cyber criminals who want to take over your PC and steal your sensitive information. You surely do not want this to happen because the consequences could be damaging – you may suffer serious data and money loss. We hope you know understand why it is essential to delete Trojan-Ransom.Win32.Rack.Am immediately and will take measures to complete the removal as soon as possible.

How to Remove Trojan-Ransom.Win32.Rack.Am?

from Windows 7 (Win 8 instructions are further below)

• Make sure you do not have any floppy disks, CDs, and DVDs inserted in your infected computer
• Restart the computer
  
• When you see a table, start tapping the F8 key every second until you enter the Advanced Boot Options

• in the Advanced Boot Options screen, use the arrow keys to highlight Safe Mode with Networking , and then press ENTER.

• Once the operating system loads press simultaneously the Windows Logo Button and the R key.

• type “inetcpl.cpl” command in the field

• Click on the connections TAB
• Then on LAN SETTINGS
• Uncheck the box labeled “Use a proxy server for your LAN”
• Press OK
• Now, press again, simultaneously the Windows Logo Button and the R key.
• In the dialog box type iexplore www.virusresearch.org/download-en

• your Internet Explorer will open and a professional scanner will start downloading
• Follow the instruction and use the professional malware removal tool to detect the files of the virus.
• After performing a full scan you will be asked to register the software. You can do that or perform a manual removal as shown in step 2

from Windows 8

Start Your Computer into Safe Mode with Networking

• Make sure you do not have any floppy disks, CDs, and DVDs inserted in your computer
• Move the mouse to the upper right corner until the windows 8 charm menu appears
  
• Click on the magnifying glass

• select Settings
• in the search box type Advanced
• On the left the following should appear

• Click on Advanced Startup Options
• Scroll down a little bit and click on Restart Now

• Click on Troubleshoot

• Then Advanced options

• Then Startup settings

• Then Restart

• When you see this screen press F5 – Enable Safe Mode with Networking

• Once the operating system loads press simultaneously the Windows Logo Button and the R key.

• A dialog box should open. Type iexplore www.virusresearch.org/download-en

• Internet Explorer will open and a professional scanner will start downloading
• Follow the instruction and use the professional malware removal tool to detect the files of the virus.
• After performing a full scan you will be asked to register the software. You can do that or perform a manual removal.
• To perform Manual removal you need to follow the steps below.

STEP 2: Locate the virus start-up point

while in safe mode, simultaneously press the Windows Logo Button and then “R” to open the Run Command

Type “services.msc” carefully review all services disable if you see a suspicious one.

Open your Windows Registry Editor

navigate and delete the following registry keys:

HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|iraripam, C:\ProgramData\adhwiqum.exe

SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|iraripam, C:\ProgramData\adhwiqum.exe

Please, note, that the file names are random and yours might be different.