Remove Ransomware

How to Remove Ransomware? is an email address, attached to a ransomware infection. Let’s elaborate. Once the nasty cyber menace slithers into your PC, and takes over, it provides you with this address. You’re supposed to use it to contact the people behind the infection. Do no such thing! Don’t communicate with these individuals in any way! That will only make your predicament worse. And, you’re already in deep enough trouble as it is. Let’s elaborate. Ransomware tools are arguably the worst type of Internet threat you can catch. They are invasive and damaging, and target your data. Once the tool sneaks in undetected, it encrypts every single file you have on your computer. Pictures, documents, music, everything! It locks it, and renders it inaccessible. The only way to escape the clutches of the infection, and free your files, is through ransom. You’re given instructions to transfer a specific amount of money, usually in Bitcoin. Supposedly, once that’s done, the kidnappers will send you a decryption key. Apply it, and voila! Your data is no longer locked! But is it truly that simple? No. It’s not. Think of ransomware as a rigged carnival game. You just can’t win. Try as you might, you lose. Either your files, or your privacy. It’s a choice you have to make. Be sure to pick the right one.

How did I get infected with?

Ransomware programs use the old but gold means of infiltration to gain access to your PC. And, not only do they succeed, but you’re clueless that they have. Confused? Let’s explain. These tools are so sneaky that they slither in undetected. The fact that they need your permission to install themselves doesn’t even faze them. They manage to get your approval, all while keeping you oblivious. How? Well, these infections are resourceful. They turn to every trick in the book. For one, they can hitch a ride with freeware. It’s quite possibly the easiest entry point. That’s because most users don’t pay attention during its install. They choose to rely on chance instead of caution. And, they pay for that horrific choice. When they get stuck with a dangerous cyber threat like ransomware. Other methods of invasion include spam email attachments, corrupted links, and bogus updates. If you wish to avoid unwanted infections, be more careful! They prey on carelessness, so don’t grant it. Instead, be more vigilant and always do your due diligence. Especially when installing a tool or an update. Keep your system malware-free. Choose caution over carelessness.


Why is dangerous?

After the infection sneaks into your system, it goes to work. It wastes no time and carries on with its programming. The tool is designed to encrypt everything you have stored on your computer. Nothing escapes it. Pictures, videos, music, documents. It all falls under its control. Once the ransomware is done, your data is no longer accessible. It’s locked. And, the only way to release it with a decryption key. But to get it, you have to pay a ransom. The kidnappers request the payment be made in Bitcoin. And, supposedly, once they have the money, they send you the key you need. Supposedly. The whole exchange rests on your faith that these people will keep their end of the bargain. Think about it. Do you trust the strangers who invaded your PC, locked your data, and demanded a ransom for its release, to be trustworthy? That’s a whole cluster of red flags. Don’t be naive. You’re set up to fail from the start. But, let’s humor you. What’s your best-case scenario? Let’s say it’s this. You transfer the money, receive the key, and free your files. How long do you think they’ll retain their freedom? Consider this. You have not gotten rid o the problem – the ransomware infection. You just temporarily dealt with a result of said problem – the encryption. The nasty tool is still somewhere on your PC, free to strike again any time it so wishes. And, you’re back to square one. Only this time you have less money. And, what’s worse, the kidnappers have access to your private life. Yes, if you pay, you grant access to your personal and financial details to these people. Strangers with questionable agendas. There’s a lot at stake when stuck with such a nasty tool. Do not contact these people via the email. Do not complete the payment. Do not worsen your predicament. Cut your losses, and make the more difficult but wiser choice. Forsake your files. They are replaceable. Your privacy is not. Removal Instructions

STEP 1: Kill the Malicious Process

STEP 2: Reveal Hidden Files

STEP 3: Locate Startup Location

STEP 4: Recover Encrypted Files

STEP 1: Stop the malicious process using Windows Task Manager

  • Open your task Manager by pressing CTRL+SHIFT+ESC keys simultaneously
  • Locate the process of the ransomware. Have in mind that this is usually a random generated file.
  • Before you kill the process, type the name on a text document for later reference.


  • Locate any suspicious processes associated with encryption Virus.
  • Right click on the process
  • Open File Location
  • End Process
  • Delete the directories with the suspicious files.
  • Have in mind that the process can be hiding and very difficult to detect

STEP 2: Reveal Hidden Files

  • Open any folder
  • Click on “Organize” button
  • Choose “Folder and Search Options”
  • Select the “View” tab
  • Select “Show hidden files and folders” option
  • Uncheck “Hide protected operating system files”
  • Click “Apply” and “OK” button

STEP 3: Locate encryption Virus startup location

  • Once the operating system loads press simultaneously the Windows Logo Button and the R key.


Depending on your OS (x86 or x64) navigate to:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run] or
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] or

  • and delete the display Name: [RANDOM]

delete backgroundcontainer

  • Then open your explorer and navigate to:

Navigate to your %appdata% folder and delete the executable.

You can alternatively use your msconfig windows program to double check the execution point of the virus. Please, have in mind that the names in your machine might be different as they might be generated randomly, that’s why you should run any professional scanner to identify malicious files.

STEP 4: How to recover encrypted files?

  • Method 1: The first and best method is to restore your data from a recent backup, in case that you have one.

windows system restore

  • Method 2: File Recovery Software – Usually when the ransomware encrypts a file it first makes a copy of it, encrypts the copy, and then deletes the original. Due to this you may try to use file recovery software to recover some of your original files.
  • Method 3: Shadow Volume Copies – As a last resort, you can try to restore your files via Shadow Volume Copies. Open the Shadow Explorer part of the package and choose the Drive you want to recover. Right click on any file you want to restore and click Export on it.

Leave a Comment