Remove Ransomware

How to Remove Ransomware?

If your personal files have been renamed and encrypted, you’re dealing with ransomware. This is an exceptionally dangerous type of virus. Some experts even go so far as to say it’s the worst kind of infection currently on the Web. Sounds intimidating, doesn’t it? Unfortunately, ransomware-type infections are indeed dreaded. These programs are on the rise right now and we come across a brand new virus practically every day. Now, how does ransomware work? What makes it so popular? It’s safe to assume you’re not going to like the answers to those questions. The virus you’re stuck with is a classic representative of the vicious ransomware family. It travels the Web in complete and utter silence. Immediately after installation, the parasite scans your machine. This is how it locates yours personal files. As you could imagine, the virus is very aggressive. It finds all your pictures, music, MS Office documents, videos, etc. Long story short, the parasite infects all files you’ve stored on the PC. Nothing is safe. That means some incredibly important data could fall victim to the ransomware as well. Once it locates your files, the virus begins encryption. By using a complicated encrypting cipher, this pest locks your data. You can no longer view or use or work with your very own information. The ransomware adds a malicious file extension which indicates trouble. Hence, if you notice that your data has been renamed, that’s ransomware’s job. While locking your files, the virus creates payment instructions. Why would you need payment instructions, you may ask? Because hackers hold your files hostage. Unless you pay a certain sum of money in bitcoins, you cannot have your data back. Just think about it for a second. Crooks demand money so you could use your very own pictures and music. Does that seem like a fair deal to you? Furthermore, the ransom crooks demand is usually not a small one. Most infections request between 0.5 bitcoin (287 USD) and 1.5 bitcoin (861 USD). That’s quite a lot of money, don’t you think? The parasite’s ransom notes are added to every single folder that contains encrypted data. Your PC desktop might get replaced with these instructions as well. Hackers’ goal is very clear – to force the ransom messages on you all the time. As you can see, their plan is working. These ransom notes inform you about the encryption and payment. Why would you trust hackers, though? Their parasite provides an email address ( that you’re supposed to use. Stay away from it.

How did I get infected with?

The easiest way to get your machine compromised is by clicking some spam email open. Keep in mind that spam messages/emails are the most commonly used infiltration technique. That might be the oldest trick in the books. However, it works like a charm. Hackers try to present malware as legitimate mail. For example, infections are disguised as job applications or emails from a shipping company. Do you see how important it is to be attentive online? One single careless click could bring upon you long, long hours of dealing with a stubborn virus. Prevention is the easiest option. Always watch out for potential threats and don’t be gullible. Remember, keeping your device infection-free should be your number one priority online. The Web is infested with dangerous programs so make no mistake. Stay away from illegitimate torrents, websites and software bundles. Ransomware might also get spread online via some sneaky Trojan horse. When it comes to distributing malware, hackers have many options to choose from. It’s your job and yours only to prevent installation.


Why is dangerous?

As mentioned, ransomware is extremely destructive. The virus you have on board right now is no exception. It takes down all your personal information and infects all file formats. Anything this pest encrypts is left inaccessible. That’s correct, your data is unreadable and basically unusable. Some PC users would give into their panic when they see these sudden modifications. And that is precisely what hackers are after. You see, ransomware is a clever attempt for a cyber scam. A fraud. That is why the parasite locks your files, so it could ask for a ransom afterwards. Paying the money is supposed to guarantee you a decryption key. It goes without saying you should never negotiate with cyber criminals. Those are the people who locked your data in the first place. Why contact them? Stay away from the email address and delete the ransomware. To do so manually, please follow our comprehensive removal guide down below. Removal Instructions

STEP 1: Kill the Malicious Process

STEP 2: Reveal Hidden Files

STEP 3: Locate Startup Location

STEP 4: Recover Encrypted Files

STEP 1: Stop the malicious process using Windows Task Manager

  • Open your task Manager by pressing CTRL+SHIFT+ESC keys simultaneously
  • Locate the process of the ransomware. Have in mind that this is usually a random generated file.
  • Before you kill the process, type the name on a text document for later reference.


  • Locate any suspicious processes associated with encryption Virus.
  • Right click on the process
  • Open File Location
  • End Process
  • Delete the directories with the suspicious files.
  • Have in mind that the process can be hiding and very difficult to detect

STEP 2: Reveal Hidden Files

  • Open any folder
  • Click on “Organize” button
  • Choose “Folder and Search Options”
  • Select the “View” tab
  • Select “Show hidden files and folders” option
  • Uncheck “Hide protected operating system files”
  • Click “Apply” and “OK” button

STEP 3: Locate encryption Virus startup location

  • Once the operating system loads press simultaneously the Windows Logo Button and the R key.


Depending on your OS (x86 or x64) navigate to:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run] or
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] or

  • and delete the display Name: [RANDOM]

delete backgroundcontainer

  • Then open your explorer and navigate to:

Navigate to your %appdata% folder and delete the executable.

You can alternatively use your msconfig windows program to double check the execution point of the virus. Please, have in mind that the names in your machine might be different as they might be generated randomly, that’s why you should run any professional scanner to identify malicious files.

STEP 4: How to recover encrypted files?

  • Method 1: The first and best method is to restore your data from a recent backup, in case that you have one.

windows system restore

  • Method 2: File Recovery Software – Usually when the ransomware encrypts a file it first makes a copy of it, encrypts the copy, and then deletes the original. Due to this you may try to use file recovery software to recover some of your original files.
  • Method 3: Shadow Volume Copies – As a last resort, you can try to restore your files via Shadow Volume Copies. Open the Shadow Explorer part of the package and choose the Drive you want to recover. Right click on any file you want to restore and click Export on it.

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