How to Remove Instant Support Pop-up Ads

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Instant Support is an adware-type application, attempting to scam you. It’s invasive and harmful, like all tools of its type. Once it invades, the issues follow close by. It doesn’t take long fore you begin to suffer the effects of its stay. They first get exhibited with your browsing. Every time you go online, it bombards you with a never-ending myriad of pop-up ads. Like an adware does. But its ads don’t display information on sales, deals and “the best bargain.” They don’t offer coupons, or a secret promo code. No. Instead, they take the scamming route. They provide instant online support, much like the infection’s name lets on. Their “instant computer assistance” gets carried out by “Microsoft trained technicians.” People, who “stand by ready to help you resolve all your PC issues and more.” They leave a support line number, you can call. It seems pretty legit. Well, it’s not. Don’t trust the Instant Support tool. Or, what it throws at you! It’s all in an effort to swindle you for monetary gain. The program got crafted by malicious cyber criminals. Strangers, who lust for your money. The application may seem trustworthy, but it’s all smoke and mirrors. It’s a facade. You’d best perceive it for what it is. An elaborate scheme, to dupe you, for profit. Act in your best interest, and don’t fall for it. Do your best to locate and remove the malicious threat. You best do it sooner, rather than later.

How did I get infected with?

The Instant Support infection seems to pop up out of the blue. In reality, you invited it into your PC. Oh, yes. The tool asked whether you agree to install it. And, you did! Otherwise, you wouldn’t be in your current predicament. No consent, no admission. It’s rather simple, but infections have found ways around it. Programs, like Instant Support, still seek your approval. Only, they do it in the sneakiest way they can. That way, if you’re careless enough, they slip right by you. That’s what they rely on. Your carelessness. It’s their ticker in. Don’t make it easier for them. Don’t rush, and don’t give into gullibility and distraction. Go the opposite direction and, instead, be extra thorough. The most common means of infiltration include freeware and fake updates. Also, spam email attachments, and corrupted links. The methods may differ but the common denominator remains. Don’t throw caution to the wind. Even a little extra attention goes a long way. Remember that, next time, you’re installing something off the web. Due diligence is imperative to keep the infections away.

Why is this dangerous?

Instant Support has nothing to offer you, but grievances. It’s a plague on your system. And, a threat to your privacy. And, as for the pop-ups, it continues to throw at you. Well, they’re not only obnoxious, but hazardous. Think of them as a trap. If you fall for it, you find yourself in a worse place than you were before. If you click the pop-up, you’ll invite more malware into your system. That’s right. The pop-ups conceal more unwanted infections. And, a click equals your consent on their admission. So, don’t do it. If you call the number, you’ll hear lies. The people on the other line will have you believe your PC harbors a variety of viruses. They use fear-mongering and scare tactics, and prey on your naivety. They often end up offering a fix-all AV program. And, yes! It costs money. Don’t give them that money. Don’t believe their lies. The only infection you have to worry about is Instant Support. The problems continue. The tool ruins your browsing experience. Every time you even touch your browser, it intervenes. It puts you through an utter bombardment of disruptions. Your screen gets overrun with fake online support pop-ups, which have a hidden agenda. And, you get redirected to a bunch of third-party pages, as well. All malicious, all unreliable. Due to the incessant intrusions, your system starts to crash. Your computer slows down. It’s a mess. And, your situation only grows worse with time. All adware-type tools follow the same programming. Spy, steal, send. Once the application invades, it begins to track your browsing. It spies on your activities, and records your every move. Once it determines it has collected enough data, it proceeds to the next step. It sends the stolen information to the people behind it. Yes, the adware plague steals and exposes your private life. Are you okay with strangers getting a hold of your personal and financial details? If you’d rather it remain private, act against the threat NOW! Discover its exact hiding spit on your computer. Then, remove it. The sooner it’s gone, the better.

How to Remove Instant Support virus

The Instant Support infection is specifically designed to make money to its creators one way or another. The specialists from various antivirus companies like Bitdefender, Kaspersky, Norton, Avast, ESET, etc. advise that there is no harmless virus.

If you perform exactly the steps below you should be able to remove the Instant Support infection. Please, follow the procedures in the exact order. Please, consider to print this guide or have another computer at your disposal. You will NOT need any USB sticks or CDs.

WARNING! Stopping the wrong file or deleting the wrong registry key may damage your system irreversibly.
If you are feeling not technical enough just use Spyhunter Professional Malware Removal Tool to deal with the problem!
>>Download SpyHunter – a Professional Remover.

Please, keep in mind that SpyHunter’s scanner tool is free. To remove the Instant Support infection, you need to purchase its full version.

STEP 1: Track down Instant Support in the computer memory

STEP 2: Locate Instant Support startup location

STEP 3: Delete Instant Support traces from Chrome, Firefox and Internet Explorer

STEP 4: Undo the damage done by the virus

STEP 1: Track down Instant Support in the computer memory

• Open your Task Manager by pressing CTRL+SHIFT+ESC keys simultaneously
• Carefully review all processes and stop the suspicious ones.

• Write down the file location for later reference.

Step 2: Locate Instant Support startup location

Reveal Hidden Files

• Open any folder
• Click on “Organize” button
  
• Choose “Folder and Search Options”
• Select the “View” tab
• Select “Show hidden files and folders” option
• Uncheck “Hide protected operating system files”
• Click “Apply” and “OK” button

Clean Instant Support virus from the windows registry

• Once the operating system loads press simultaneously the Windows Logo Button and the R key.

• A dialog box should open. Type “Regedit”

• WARNING! be very careful when editing the Microsoft Windows Registry as this may render the system broken.

Depending on your OS (x86 or x64) navigate to:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run] or
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] or
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

• and delete the display Name: [RANDOM]

• Then open your explorer and navigate to: %appdata% folder and delete the malicious executable.

Clean your HOSTS file to avoid unwanted browser redirection

Navigate to %windir%/system32/Drivers/etc/host

If you are hacked, there will be foreign IPs addresses connected to you at the bottom. Take a look below:

STEP 3 : Clean Instant Support traces from Chrome, Firefox and Internet Explorer

• Open Google Chrome

• In the Main Menu, select Tools then Extensions
• Remove the Instant Support by clicking on the little recycle bin
• Reset Google Chrome by Deleting the current user to make sure nothing is left behind

• Open Mozilla Firefox

• Press simultaneously Ctrl+Shift+A
• Disable the unwanted Extension
• Go to Help
• Then Troubleshoot information
• Click on Reset Firefox

• Open Internet Explorer

• On the Upper Right Corner Click on the Gear Icon
• Click on Internet options
• go to Toolbars and Extensions and disable the unknown extensions
• Select the Advanced tab and click on Reset

• Restart Internet Explorer

Step 4: Undo the damage done by Instant Support

This particular Virus may alter your DNS settings.

Attention! this can break your internet connection. Before you change your DNS settings to use Google Public DNS for Instant Support, be sure to write down the current server addresses on a piece of paper.

To fix the damage done by the virus you need to do the following.

• Click the Windows Start button to open the Start Menu, type control panel in the search box and select Control Panel in the results displayed above.
• go to Network and Internet
• then Network and Sharing Center
• then Change Adapter Settings
• Right-click on your active internet connection and click properties. Under the Networking tab, find Internet Protocol Version 4 (TCP/IPv4). Left click on it and then click on properties. Both options should be automatic! By default it should be set to “Obtain an IP address automatically” and the second one to “Obtain DNS server address automatically!” If they are not just change them, however if you are part of a domain network you should contact your Domain Administrator to set these settings, otherwise the internet connection will break!!!

You must clean all your browser shortcuts as well. To do that you need to

• Right click on the shortcut of your favorite browser and then select properties.

• in the target field remove Instant Support argument and then apply the changes.
• Repeat that with the shortcuts of your other browsers.
• Check your scheduled tasks to make sure the virus will not download itself again.

How to Permanently Remove Instant Support Virus (automatic) Removal Guide

Please, have in mind that once you are infected with a single virus, it compromises your system and let all doors wide open for many other infections. To make sure manual removal is successful, we recommend to use a free scanner of any professional antimalware program to identify possible registry leftovers or temporary files.