Removal (Firefox/Chrome/IE)

Can’t Remove hijacker virus? This page includes detailed Removal instructions!

The appearance of the website is a clue. You are in trouble. Somewhere on your OS, a browser hijacker is lurking. This parasite has managed to enter your device in silence and is now wreaking havoc. It is programmed to take full control of your browsers and to turn them into advertising devices. The hijacker can ruin your browsing experience in seconds. It injects various advertisements on every web page you load. Banners, in-texts, hyperlinks, sliding panels, pop-ups, etc. What is even more annoying is the hijacker’s ability to redirect your browser. The parasite opens new tabs when you least expect them. Numerous questionable websites load for no apparent reason. On top of that, your online videos seem to get paused for extremely long commercial breaks. Thank the hijacker for these issues. The bad news is that your situation will worsen as the time passes. The hijacker gets more and more aggressive with each passing day. At some point, your poor web browser will fail to keep up with the intensive marketing campaigns. It will freeze and crash frequently. You will hate the experience. But do not focus on the inconveniences too much. These obvious issues are just the side effects of the hijacker’s secretive operations. The nasty parasite did not take over your browser to display random ads. No! The plan is more complicated. The parasite spies on your online activities and uses the information for relevant marketing. Yet, by spying, it may also record sensitive information. The longer this intruder remains on your computer, the worse the odds become. This intruder threatens to reveal your personal and financial information to the crooks. Do not take this risk. Remove the hijacker the first chance you get!



How did I get infected with? seems to pop up out of the blue, doesn’t it? You opened your browser and this page was all around the Web? Well, this page appeared only because you made a mistake. At some point, you installed the hijacker. No, this is not a joke. The thing about browser hijackers is that these parasites cannot hack your computer. To enter your OS, they need your (the user’s) approval. No permission, no admission. It is that simple. Yet, you don’t remember installing such apps, do you? The hijacker tricked you into installing it unintentionally. It usually hitches a ride with other software or uses torrents. One second of carelessness is all it needs to infect your device. Your caution, however, can prevent it from succeeding. Be very careful when you are about to install a new program. Especially if it’s a free one. Many software developers attach additional apps to the payload files of their programs. If you rush through the installation, these extras get installed without you realizing it. So, take your time! Opt for the Advanced option in the Setup Wizard. If it’s available, by all means, select it. Only under it will you able to prevent the extras from installing. Also, read the Terms and Conditions/End User License Agreement (EULA). If you spot anything out of the ordinary, abort the installation immediately. It is up to you to keep your computer virus-free. Always do your due diligence!

Why is this dangerous?

The hijacker is a pain in the neck that is hard to be tolerated. And it shouldn’t. The more it remains active on your PC, the worse your predicament becomes. It’s not the just the aggressive advertising. The hijacker is more than an ad-displaying tool. This parasite jeopardizes both your privacy and security. It monitors your online activities and stores the collected data on a remote server. Anyone who uses the hijacker as an advertising platform can access the data. The crooks use this parasite and its resources to target potential victims. They prepare custom adverts and push them on you. They show you what you want to see, but when you click on their ads, you end up on bogus websites. You are in a bad position. One click is all it takes for a virus to be downloaded. A misleading advert may also redirect you to a scam website. The crooks are imaginative. They know how you lure you into their schemes. Do not play with your luck! Remove the hijacker before it’s too late! The sooner you remove this intruder, the better!

How to Remove virus

The infection is specifically designed to make money to its creators one way or another. The specialists from various antivirus companies like Bitdefender, Kaspersky, Norton, Avast, ESET, etc. advise that there is no harmless virus.

If you perform exactly the steps below you should be able to remove the infection. Please, follow the procedures in the exact order. Please, consider to print this guide or have another computer at your disposal. You will NOT need any USB sticks or CDs.

STEP 1: Track down related processes in the computer memory

STEP 2: Locate startup location

STEP 3: Delete traces from Chrome, Firefox and Internet Explorer

STEP 4: Undo the damage done by the virus

STEP 1: Track down related processes in the computer memory

  • Open your Task Manager by pressing CTRL+SHIFT+ESC keys simultaneously
  • Carefully review all processes and stop the suspicious ones.


  • Write down the file location for later reference.

Step 2: Locate startup location

Reveal Hidden Files

  • Open any folder
  • Click on “Organize” button
  • Choose “Folder and Search Options”
  • Select the “View” tab
  • Select “Show hidden files and folders” option
  • Uncheck “Hide protected operating system files”
  • Click “Apply” and “OK” button

Clean virus from the windows registry

  • Once the operating system loads press simultaneously the Windows Logo Button and the R key.


  • A dialog box should open. Type “Regedit”


Depending on your OS (x86 or x64) navigate to:

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run] or
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] or

  • and delete the display Name: [RANDOM]

delete backgroundcontainer

  • Then open your explorer and navigate to: %appdata% folder and delete the malicious executable.

Clean your HOSTS file to avoid unwanted browser redirection

Navigate to %windir%/system32/Drivers/etc/host

If you are hacked, there will be foreign IPs addresses connected to you at the bottom. Take a look below:


STEP 3 : Clean traces from Chrome, Firefox and Internet Explorer

  • Open Google Chrome

  • In the Main Menu, select Tools then Extensions
  • Remove the by clicking on the little recycle bin
  • Reset Google Chrome by Deleting the current user to make sure nothing is left behind

disable from chrome

  • Open Mozilla Firefox

  • Press simultaneously Ctrl+Shift+A
  • Disable the unwanted Extension
  • Go to Help
  • Then Troubleshoot information
  • Click on Reset Firefox

remove from firefox

  • Open Internet Explorer

  • On the Upper Right Corner Click on the Gear Icon
  • Click on Internet options
  • go to Toolbars and Extensions and disable the unknown extensions
  • Select the Advanced tab and click on Reset

remove from ie

  • Restart Internet Explorer

Step 4: Undo the damage done by

This particular Virus may alter your DNS settings.

Attention! this can break your internet connection. Before you change your DNS settings to use Google Public DNS for, be sure to write down the current server addresses on a piece of paper.

To fix the damage done by the virus you need to do the following.

  • Click the Windows Start button to open the Start Menu, type control panel in the search box and select Control Panel in the results displayed above.
  • go to Network and Internet
  • then Network and Sharing Center
  • then Change Adapter Settings
  • Right-click on your active internet connection and click properties. Under the Networking tab, find Internet Protocol Version 4 (TCP/IPv4). Left click on it and then click on properties. Both options should be automatic! By default it should be set to “Obtain an IP address automatically” and the second one to “Obtain DNS server address automatically!” If they are not just change them, however if you are part of a domain network you should contact your Domain Administrator to set these settings, otherwise the internet connection will break!!!

You must clean all your browser shortcuts as well. To do that you need to

  • Right click on the shortcut of your favorite browser and then select properties.


  • in the target field remove argument and then apply the changes.
  • Repeat that with the shortcuts of your other browsers.
  • Check your scheduled tasks to make sure the virus will not download itself again.

How to Permanently Remove Virus (automatic) Removal Guide

Please, have in mind that once you are infected with a single virus, it compromises your whole system or network and let all doors wide open for many other infections. To make sure manual removal is successful, we recommend to use a free scanner of any professional antimalware program to identify possible registry leftovers or temporary files.

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