Remove Pop-up Scam

Can’t Remove ads? This page includes detailed ads by Removal instructions!

As you can probably tell, your PC has a problem. Seeing the pop-ups is among the clearest, most indisputable signs of a virus. In this case we’re talking about some adware-type pest or a potentially unwanted program. Consider yourself rather lucky. Why? Because compared to some other infections, adware/PUPs are relatively easy to deal with. You could have gotten infected with a Trojan that steals all your private data. You could have also downloaded a ransomware virus that encrypts all your personal files. Hence, things could have been much messier right now. Trojans and ransomware travel the Web the very same way adware/PUPs do. Keep that in mind. Next time you surf the Web you might get stuck with something a lot more problematic than this infection. Now, what does it do? To begin with, this parasite is irritating. Obviously, it found a way to bypass your cyber defenses. Immediately after installation, the virus starts modifying your browser settings. It adds an extension (behind your back, of course) thus causing pop-ups ads. These pop-up already caught your attention, didn’t they? They are immensely intrusive, obnoxious and stubborn and that’s not even the worst part. The pop-ups are fake. They all have one thing in common – they state your computer is compromised. In reality, though, your computer is fine. Well, apart from the adware/PUP anyway. You see, you’re now involved in what we call a tech support scam. The scheme goes like this – some sneaky infection injects your browsers with pop-ups. Then these bogus messages and alert start appearing on every single website you visit. According to the pop-ups, some “suspicious activity” has been detected. It goes without saying this is a lie. You’re supposed to dial a toll-free support number in order to fix the issues. However, those are all non-existent issues. Dialing that number will not help you clean your PC from malware. It’ll help you contact the parasite’s dishonest developers who aim at your bank account. You see, this is how a tech support scam works. The pop-ups trick you into thinking your machine is seriously infected. Once you give into panic and call the number provided, you get scammed. Hackers want to sell you some useless anti-malware program. They also get access to your private information so they could cause even more damage. To sum up: do not let crooks deceive you. Do not attempt to call them and stay away from their malicious services. Last but not least, get rid of the adware/PUP.


How did I get infected with?

Software bundles are the most popular virus distribution method online. There’s a reason why this techniques is a hackers’ favorite. It’s both stealthy and scarily efficient. Of course, protecting your machine from infections isn’t that much of a challenging task. Most people prefer to rush the installation, though, and leave their computers vulnerable. Remember, you have to take your time. Skipping installation steps only exposes you to threats so don’t be careless. Instead of rushing, opt for the Custom/Advanced option in the Setup Wizard. This will allow you to keep a close eye on the programs you download. If you come across something suspicious-looking, don’t hesitate to deselect it. Preventing malware installation is a lot easier than removing a  virus afterwards. Also, check out the EULA (End User License Agreement) of what you install. Keep in mind that freeware and shareware bundles hide numerous threats for your safety. Other efficient virus installation methods are corrupted third-party ads, malicious torrents and websites.

Why are these ads dangerous?

The pop-ups must not be trusted. Their one goal is to scam you so make no mistake. Remember, these pop-up ads are caused by a virus. That means all security alerts, warnings, messages, etc. are equally fake. You’re now dealing with a nasty tech support fraud so make sure you avoid the pop-up ads. Same piece of advice goes for the other web links this virus may generate. That includes random third-party product commercials, software updates, etc. Chances are, those are dangerous as well. By adding a plugin to your browsers, this pest takes over your entire online experience. However, this parasite also jeopardizes your privacy. The virus is known to be monitoring browsing history, email addresses, usernames, passwords. There’s only one way to prevent serious privacy issues – delete this program. The sooner you do so, the better. To remove it manually, please follow our detailed removal guide you’ll find down below.

How Can I Remove Ads?

If you perform exactly the steps below you should be able to remove the infection. Please, follow the procedures in the exact order. Please, consider to print this guide or have another computer at your disposal. You will NOT need any USB sticks or CDs.

STEP 1: Uninstall from your Add\Remove Programs

STEP 2: Delete from Chrome, Firefox or IE

STEP 3: Permanently Remove from the windows registry.

STEP 1 : Uninstall from Your Computer

Simultaneously press the Windows Logo Button and then “R” to open the Run Command

Type “Appwiz.cpl

Locate the program and click on uninstall/change. To facilitate the search you can sort the programs by date. review the most recent installed programs first. In general you should remove all unknown programs.

STEP 2 : Remove from Chrome, Firefox or IE

Remove from Google Chrome

  • In the Main Menu, select Tools—> Extensions
  • Remove any unknown extension by clicking on the little recycle bin
  • If you are not able to delete the extension then navigate to C:\Users\”computer name“\AppData\Local\Google\Chrome\User Data\Default\Extensions\and review the folders one by one.
  • Reset Google Chrome by Deleting the current user to make sure nothing is left behind

  • If you are using the latest chrome version you need to do the following
  • go to settings – Add person

  • choose a preferred name.


  • then go back and remove person 1
  • Chrome should be malware free now

Remove from Mozilla Firefox

  • Open Firefox
  • Press simultaneously Ctrl+Shift+A
  • Disable and remove any unknown add on
  • Open the Firefox’s Help Menu


  • Then Troubleshoot information
  • Click on Reset Firefox

Remove from Internet Explorer

  • Open IE
  • On the Upper Right Corner Click on the Gear Icon
  • Go to Toolbars and Extensions
  • Disable any suspicious extension.
  • If the disable button is gray, you need to go to your Windows Registry and delete the corresponding CLSID
  • On the Upper Right Corner of Internet Explorer Click on the Gear Icon.
  • Click on Internet options


  • Select the Advanced tab and click on Reset.


  • Check the “Delete Personal Settings Tab” and then Reset


  • Close IE

Permanently Remove Leftovers

To make sure manual removal is successful, we recommend to use a free scanner of any professional antimalware program to identify any registry leftovers or temporary files.

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