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Can’t Remove “Safe PC Support Page” ads? This page includes detailed ads by “Safe PC Support Page” Removal instructions!
Yes, your computer has been infected. The only reason why you’re now bombarded with the “Safe PC Support Page” pop-ups is a nasty cyber infection. Luckily, this parasite belongs to the adware family. That is perhaps the least destructive type of virus you could have downloaded. Compared to Trojan horses or ransomware, these programs are indeed much less dangerous. That doesn’t give you a reason to keep the virus on board, though. Every single infection is capable of getting out of hand at some point. Instead of overlooking the threat this parasite poses, take action. Locate the intruder and uninstall it for good. Once the adware gets installed, it modifies your browser settings. That is why you’re now seeing the “Safe PC Support Page” alerts. Note that all modifications happen completely behind your back. Adware-type infections don’t waste time to seek the victim’s permission. They work without your authorization and make changes in silence. For example, this virus adds a browser extension. It might install some additional toolbars too. As a result of that, your browsers start generating these infamous alerts. The “Safe PC Support Page” pop-ups are particularly annoying and invasive. It won’t take you long to realize there’s no getting rid of these messages. They cover every single website you visit and harass you on a daily basis. It goes without saying that to get rid of the pop-ups, you have to tackle the adware. This sneaky parasite is hiding somewhere on your machine. It is making changes and exposing you to threats as we speak. According to its pesky pop-ups, you have to update your PC. The “Safe PC Support Page” alerts all claim your machine is filled with malware and your privacy is in danger. You’re supposed to install some PC update tool and, conveniently enough, you are also offered a link. What you have to keep in mind is that this whole thing is a lie. Apart from the secretive adware infection, your computer is perfectly fine. There is no need for any update and there are no errors in the Windows Registry. Hence, don’t panic. You’re currently involved in a classic cyber scam and unless you pay attention, you might fall right into the trap. Hackers are lying to your face so you’d get tricked into buying some useless tool or service. That explains the rogue pop-ups that are flooding your PC screen, doesn’t it? You are stuck with these fake alerts and bogus messages solely to get scammed. Instead of letting hackers involve you in their fraud, remove the parasite.
How did I get infected with?
The most likely explanation is that you downloaded the virus in a bundle. Many PC users tend to install unverified bundles without checking them in advance. Unfortunately, that is how they give green light to malicious intruders. Freeware and shareware bundles are among the most popular virus infiltration methods. Next time you download bundled programs, take your time. Opt for the Custom option in the Setup Wizard and watch out for malware. You see, rushing the installation could cause you harm. On the other hand, if you pay attention during the process, you’ll be able to spot and deselect a potential intruder. Preventing virus installation is your responsibility. So will be removing the vicious infections you accidentally download. To save yourself the trouble, be careful what you agree to install. Checking out the Terms and Conditions or EULA (End User License Agreement) is another must. The Internet is filled with sneaky cyber infections that are waiting for your negligence and haste. Do not let another parasite slither itself onto your machine. Last but not least, stay away from questionable torrents as well as spam messages and emails. Delete anything suspicious you may receive in your inbox as it could turn out to be corrupted.
Why is this dangerous?
Such cyber scams aim directly at your bank account. That means your panic and confusion might cost you money. Instead of giving into frustration, think logically. The rogue security alerts claim to be related to Windows. However, the real Microsoft Windows never uses such pop-ups. Hackers are attempting to trick you into thinking their bogus update tool is vital. Not only is the tool worthless, but it also doesn’t come for free. Keep in mind all errors the “Safe PC Support Page” pop-ups scare you with are fictional. The only thing you should be worried about is a tricky adware-type infection that causes the alerts. Not a single pop-up is to be trusted so don’t hesitate. To delete the infection manually, please follow our detailed removal guide. You will find it down below.
How to Remove “Safe PC Support Page” virus
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The “Safe PC Support Page” infection is specifically designed to make money to its creators one way or another. The specialists from various antivirus companies like Bitdefender, Kaspersky, Norton, Avast, ESET, etc. advise that there is no harmless virus.
If you perform exactly the steps below you should be able to remove the “Safe PC Support Page” infection. Please, follow the procedures in the exact order. Please, consider to print this guide or have another computer at your disposal. You will NOT need any USB sticks or CDs.
STEP 1: Track down “Safe PC Support Page” in the computer memory
STEP 2: Locate “Safe PC Support Page” startup location
STEP 3: Delete “Safe PC Support Page” traces from Chrome, Firefox and Internet Explorer
STEP 4: Undo the damage done by the virus
STEP 1: Track down “Safe PC Support Page” in the computer memory
- Open your Task Manager by pressing CTRL+SHIFT+ESC keys simultaneously
- Carefully review all processes and stop the suspicious ones.
- Write down the file location for later reference.
Step 2: Locate “Safe PC Support Page” startup location
Reveal Hidden Files
- Open any folder
- Click on “Organize” button
- Choose “Folder and Search Options”
- Select the “View” tab
- Select “Show hidden files and folders” option
- Uncheck “Hide protected operating system files”
- Click “Apply” and “OK” button
Clean “Safe PC Support Page” virus from the windows registry
- Once the operating system loads press simultaneously the Windows Logo Button and the R key.
- A dialog box should open. Type “Regedit”
- WARNING! be very careful when editing the Microsoft Windows Registry as this may render the system broken.
Depending on your OS (x86 or x64) navigate to:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run] or
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] or
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
- and delete the display Name: [RANDOM]
- Then open your explorer and navigate to: %appdata% folder and delete the malicious executable.
Clean your HOSTS file to avoid unwanted browser redirection
Navigate to %windir%/system32/Drivers/etc/host
If you are hacked, there will be foreign IPs addresses connected to you at the bottom. Take a look below:
STEP 3 : Clean “Safe PC Support Page” traces from Chrome, Firefox and Internet Explorer
-
Open Google Chrome
- In the Main Menu, select Tools then Extensions
- Remove the “Safe PC Support Page” by clicking on the little recycle bin
- Reset Google Chrome by Deleting the current user to make sure nothing is left behind
-
Open Mozilla Firefox
- Press simultaneously Ctrl+Shift+A
- Disable the unwanted Extension
- Go to Help
- Then Troubleshoot information
- Click on Reset Firefox
-
Open Internet Explorer
- On the Upper Right Corner Click on the Gear Icon
- Click on Internet options
- go to Toolbars and Extensions and disable the unknown extensions
- Select the Advanced tab and click on Reset
- Restart Internet Explorer
Step 4: Undo the damage done by “Safe PC Support Page”
This particular Virus may alter your DNS settings.
Attention! this can break your internet connection. Before you change your DNS settings to use Google Public DNS for “Safe PC Support Page”, be sure to write down the current server addresses on a piece of paper.
To fix the damage done by the virus you need to do the following.
- Click the Windows Start button to open the Start Menu, type control panel in the search box and select Control Panel in the results displayed above.
- go to Network and Internet
- then Network and Sharing Center
- then Change Adapter Settings
- Right-click on your active internet connection and click properties. Under the Networking tab, find Internet Protocol Version 4 (TCP/IPv4). Left click on it and then click on properties. Both options should be automatic! By default it should be set to “Obtain an IP address automatically” and the second one to “Obtain DNS server address automatically!” If they are not just change them, however if you are part of a domain network you should contact your Domain Administrator to set these settings, otherwise the internet connection will break!!!
You must clean all your browser shortcuts as well. To do that you need to
- Right click on the shortcut of your favorite browser and then select properties.
- in the target field remove “Safe PC Support Page” argument and then apply the changes.
- Repeat that with the shortcuts of your other browsers.
- Check your scheduled tasks to make sure the virus will not download itself again.
How to Permanently Remove “Safe PC Support Page” Virus (automatic) Removal Guide
Please, have in mind that once you are infected with a single virus, it compromises your system and let all doors wide open for many other infections. To make sure manual removal is successful, we recommend to use a free scanner of any professional antimalware program to identify possible registry leftovers or temporary files.