Remove “Message from Microsoft: Computer is infected” Alerts

Can’t Remove Message from Microsoft: Computer is infected pop-ups?

Do you see the “Message from Microsoft: Computer is infected” messages every time you go online? Don’t you find it strange that it isn’t your anti-virus app that displays the alert but some random website! Well, we have good and bad news for you. The good news is, the “Message from Microsoft: Computer is infected” messages are part of a new online scam. The bad news is, these messages will not stop appearing. The crooks behind this fraud want to scare you. They want to make you act impulsively. Do not play their games. Do not fall victim of such a low-class fraud. The alerts read that you must contact a free IT support center. Otherwise, sensitive data will be stolen from your device. This is not true. If you dial the provided number, you will get in touch with the crooks. You don’t want this. These people are criminals. They know what to say in order to trick you. They are after your money. One way or another. Without interacting with the pop-up, close the page that displays the “Message from Microsoft: Computer is infected” alert. If you cannot do it, use your Task Manager to close your browser and start a new session. Now, this page is very likely to re-appear. The fact that you were redirected to it once means that you’ll most likely see this alert again. The reason for this is simple. Your computer is probably infected with adware. Do not panic! The adware is not a full-fledged virus. It is an ad-generating program. It can be removed quite easily. Provided you act promptly, of course. Let it stay and hell will rise. Use a trustworthy anti-virus app to scan your computer for the malware. You can also try our free manual removal guide.

Remove Message from Microsoft: Computer is infected

How did I get infected with?

The adware that pushes the “Message from Microsoft: Computer is infected” alerts uses a lot of trickery to reach its victims. The key to its success is your carelessness. If you were a bit more careful, you could have prevented this infection. We are not judging you. You were cleverly deceived. But, don’t repeat this mistake ever again. Choose caution over carelessness. Whenever you are installing a program, pay close attention to the fine print. If you are offered a Custom/Advanced installation option, by all means, select it. Under it, you will be presented with a list of all changes that are about to be done to your system. Examine the list carefully. Make sure you know what you are giving your approval to. If “bonus” programs are about to be installed, research them online or read their Terms and Conditions/EULA. The Internet is bursting with dangerous parasites. Rogue programs are often attached as such “bonuses.” Install only the apps you trust. Other malware distribution methods include torrents, spam emails, and malvertising. Your caution, however, can keep your PC virus-free. Always do your due diligence. Even a little extra caution goes a long, long way!

Why are these ads dangerous?

The “Message from Microsoft: Computer is infected” messages are hazardous. They may trick you into subscribing to services that you don’t need or into impulsive purchases. But what about the adware that pushes them? This utility is not safe either. Once on board, it starts monitoring your online activities. It knows what you do online and uses the collected data for ad targeting. Thus, if you enter “sneakers” into a search engine, you will be shown adverts for sports shoes. The data, however, cannot be deleted. Anyone who uses the adware as an advertising platform can access it. All sorts of crooks can use the information to target you with custom marketing campaigns. If you see an offer that just looks too good to be true, it probably isn’t. With the adware on board, you are very likely to be exposed to scams. The “Message from Microsoft: Computer is infected” alerts are just one of many. This one didn’t trick you. The next one, however, may succeed. Don’t underestimate the crooks! They are quite smart and imaginative. The more information they have about you, they more likely they are to deceive you. It is important to delete the adware before that scenario unfold. The sooner it is gone, the better!

How Can I Remove Message from Microsoft: Computer is infected Pop-ups?

If you perform exactly the steps below you should be able to remove the infection. Please, follow the procedures in the exact order. Please, consider to print this guide or have another computer at your disposal. You will NOT need any USB sticks or CDs.

STEP 1: Uninstall suspicious software from your Add\Remove Programs

STEP 2: Delete unknown add-ons from Chrome, Firefox or IE

STEP 3: Permanently Remove Message from Microsoft: Computer is infected from the windows registry.

STEP 1 : Uninstall unknown programs from Your Computer

Simultaneously press the Windows Logo Button and then “R” to open the Run Command

Type “Appwiz.cpl

Locate the any unknown program and click on uninstall/change. To facilitate the search you can sort the programs by date. review the most recent installed programs first. In general you should remove all unknown programs.

STEP 2 : Remove add-ons and extensions from Chrome, Firefox or IE

Remove from Google Chrome

  • In the Main Menu, select Tools—> Extensions
  • Remove any unknown extension by clicking on the little recycle bin
  • If you are not able to delete the extension then navigate to C:\Users\”computer name“\AppData\Local\Google\Chrome\User Data\Default\Extensions\and review the folders one by one.
  • Reset Google Chrome by Deleting the current user to make sure nothing is left behind

  • If you are using the latest chrome version you need to do the following
  • go to settings – Add person

  • choose a preferred name.


  • then go back and remove person 1
  • Chrome should be malware free now

Remove from Mozilla Firefox

  • Open Firefox
  • Press simultaneously Ctrl+Shift+A
  • Disable and remove any unknown add on
  • Open the Firefox’s Help Menu


  • Then Troubleshoot information
  • Click on Reset Firefox

Remove from Internet Explorer

  • Open IE
  • On the Upper Right Corner Click on the Gear Icon
  • Go to Toolbars and Extensions
  • Disable any suspicious extension.
  • If the disable button is gray, you need to go to your Windows Registry and delete the corresponding CLSID
  • On the Upper Right Corner of Internet Explorer Click on the Gear Icon.
  • Click on Internet options


  • Select the Advanced tab and click on Reset.


  • Check the “Delete Personal Settings Tab” and then Reset


  • Close IE

Permanently Remove Message from Microsoft: Computer is infected Leftovers

To make sure manual removal is successful, we recommend to use a free scanner of any professional antimalware program to identify any registry leftovers or temporary files.

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